{"id":39752,"date":"2016-01-13T20:12:18","date_gmt":"2016-01-14T02:12:18","guid":{"rendered":"http:\/\/www.simplescrapper.com\/?page_id=39752"},"modified":"2025-02-09T20:11:51","modified_gmt":"2025-02-10T02:11:51","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.simplescrapper.com\/contact\/","title":{"rendered":"Contact Us"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.17.3″ background_color=”#F7F3ED” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.17.3″ text_font_size_tablet=”17px” text_font_size_phone=”” text_font_size_last_edited=”on|desktop” text_line_height_tablet=”1.8em” text_line_height_phone=”” text_line_height_last_edited=”on|tablet” global_colors_info=”{}”]<\/p>\n

For questions or customer service inquiries, please email help@simplescrapper.com or use the Help widget in the lower right of your screen. The typical reply time is 24 hours.<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.3″ header_2_text_align=”center” header_2_text_color=”#6C809C” custom_padding=”20px||||false|false” text_font_size_tablet=”17px” text_font_size_phone=”” text_font_size_last_edited=”on|desktop” text_line_height_tablet=”1.8em” text_line_height_phone=”” text_line_height_last_edited=”on|tablet” global_colors_info=”{}”]<\/p>\n

Frequent Questions<\/h2>\n

[\/et_pb_text][et_pb_toggle title=”I’m having trouble logging in. What should I do?” open_toggle_text_color=”#6C809C” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#6C809C” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A6BACA” open_icon_color=”#A6BACA” _builder_version=”4.17.3″ title_text_color=”#6C809C” title_font=”Tenor Sans|500|||||||” title_font_size=”20px” closed_title_font=”Tenor Sans|500|||||||” closed_title_font_size=”20px” body_font=”Karla|300|||||||” background_color=”#F7F3ED” border_color_all=”#E1E3DC” global_colors_info=”{}”]<\/p>\n

If you are having trouble logging in to the membership via a web browser or the mobile app, troubleshooting via the web browser is recommended.<\/p>\n

If you are certain you have an existing login for the membership, please first try this link<\/a> to fully log out out the community. Then try to log in<\/a> again.<\/p>\n

If you created your account with Single Sign On (SSO), such as with your Facebook account, you may not have created a password and will need to log in with that method in order to add a password.<\/p>\n

If you are not sure how you created your account, the email address that was used, or whether you have a login, please email help@simplescrapper.com<\/a> or use the Help widget in the lower right.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How do I update my credit card?” open_toggle_text_color=”#6C809C” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#6C809C” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A6BACA” open_icon_color=”#A6BACA” _builder_version=”4.27.4″ title_text_color=”#6C809C” title_font=”Tenor Sans|500|||||||” title_font_size=”20px” closed_title_font=”Tenor Sans|500|||||||” closed_title_font_size=”20px” body_font=”Karla|300|||||||” background_color=”#F7F3ED” hover_enabled=”0″ border_color_all=”#E1E3DC” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Please <\/span>follow this link<\/span><\/a> to update your credit card on file with Simple Scrapper. If you have received a failed payment notice, this card will be charged immediately. Otherwise, your card will not be attempted until your next payment date.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How do I determine my membership billing date or how much I am paying?” open_toggle_text_color=”#6C809C” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#6C809C” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A6BACA” open_icon_color=”#A6BACA” _builder_version=”4.16″ title_text_color=”#6C809C” title_font=”Tenor Sans|500|||||||” title_font_size=”20px” closed_title_font=”Tenor Sans|500|||||||” closed_title_font_size=”20px” body_font=”Karla|300|||||||” background_color=”#F7F3ED” border_color_all=”#E1E3DC” global_colors_info=”{}”]<\/p>\n

Please email help@simplescrapper.com or use the Help widget in the lower right to request information about your account.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Can I change payment plans?” open_toggle_text_color=”#6C809C” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#6C809C” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A6BACA” open_icon_color=”#A6BACA” _builder_version=”4.16″ title_text_color=”#6C809C” title_font=”Tenor Sans|500|||||||” title_font_size=”20px” closed_title_font=”Tenor Sans|500|||||||” closed_title_font_size=”20px” body_font=”Karla|300|||||||” background_color=”#F7F3ED” border_color_all=”#E1E3DC” global_colors_info=”{}”]<\/p>\n

Yes, and you may be able to save by switching to a quarterly or annual plan. Simply email help@simplescrapper.com or use the Help widget in the lower right for assistance.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How do I cancel my membership?” open_toggle_text_color=”#6C809C” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#6C809C” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A6BACA” open_icon_color=”#A6BACA” _builder_version=”4.17.3″ title_text_color=”#6C809C” title_font=”Tenor Sans|500|||||||” title_font_size=”20px” closed_title_font=”Tenor Sans|500|||||||” closed_title_font_size=”20px” body_font=”Karla|300|||||||” background_color=”#F7F3ED” border_color_all=”#E1E3DC” global_colors_info=”{}”]<\/p>\n

Please email help@simplescrapper.com<\/a>\u00a0or use the Help widget in the lower right to request a cancellation of your membership.<\/p>\n

This will allow us to ensure your payment is properly cancelled and that your content and course progress is recoverable should decide to return.<\/p>\n

Do not deactivate or permanently delete your account from inside the community.<\/strong><\/span><\/p>\n

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For questions or customer service inquiries, please email help@simplescrapper.com or use the Help widget in the lower right of your screen. The typical reply time is 24 hours.Frequent QuestionsIf you are having trouble logging in to the membership via a web browser or the mobile app, troubleshooting via the web browser is recommended. If you […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","spt_transcript":"","footnotes":""},"class_list":["post-39752","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.simplescrapper.com\/wp-json\/wp\/v2\/pages\/39752","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.simplescrapper.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.simplescrapper.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.simplescrapper.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.simplescrapper.com\/wp-json\/wp\/v2\/comments?post=39752"}],"version-history":[{"count":42,"href":"https:\/\/www.simplescrapper.com\/wp-json\/wp\/v2\/pages\/39752\/revisions"}],"predecessor-version":[{"id":226750,"href":"https:\/\/www.simplescrapper.com\/wp-json\/wp\/v2\/pages\/39752\/revisions\/226750"}],"wp:attachment":[{"href":"https:\/\/www.simplescrapper.com\/wp-json\/wp\/v2\/media?parent=39752"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}